Refund Policy
Premiumwearstudio values clear, dependable timelines. This page sets out how refunds are evaluated, issued, and what to expect at each step.
| Summary | Details |
|---|---|
| Approval point | After inspection of returned item or verification of issue |
| Processing time | 5-7 business days after approval |
| Statement visibility | 5-10 business days depending on bank |
Approval & Method
Refunds are approved after the item is received and inspected for eligibility within 30 days from delivery. Approved refunds are issued to the original payment method used at checkout, including PayPal, credit/debit cards, Stripe, and Airwallex. All transactions are processed in USD.
Full vs. Partial Refunds
Full Refunds
- Issued for items in original condition with all tags attached.
- Return must be initiated within 30 days from delivery.
- Applicable for verified defects or incorrect items once confirmed.
Partial Refunds
A partial refund may apply if an item reflects signs of use or missing components, such as:
- Missing or detached tags/packaging.
- Minor wear or damage not present at delivery.
- Incomplete returns (e.g., missing pieces from a set).
Fees & Shipping
- Original Shipping: The $6.99 shipping fee is non-refundable unless Premiumwearstudio is at fault (e.g., confirmed defect).
- Restocking Fees: Premiumwearstudio does not charge a restocking fee.