Frequently Asked Questions
Welcome to Premiumwearstudio. Here are clear answers to help you order with confidence, choose your size, and navigate our services.
Payment
PayPal, Credit/Debit, Stripe, or Airwallex.
Shipping
1-1 day handling, 2-5 days transit. $6.99 flat fee.
Returns
30-day return window. Refunds issued in 5-7 business days.
Orders
How do I place an order?
Add items to your cart and complete payment via our secure gateways. You will receive an email confirmation immediately, followed by tracking details once shipped.
Can I modify or cancel my order?
Email [email protected] immediately. We can assist if the order has not yet shipped; once dispatched, changes are no longer possible.
Sizing
How do I choose the right size?
Review the product description and fit notes. Smaller sizes favor a closer drape, while larger sizes offer a relaxed look. For custom advice, contact our support team with your measurements.
Shipping
What are the shipping details?
Shipping is $6.99 per order. Handling takes 1-1 business days, and transit usually takes 2-5 business days. Tracking is provided via email once the parcel leaves our facility.
Returns & Refunds
What is your return policy?
Return eligible, unworn items with tags within 30 days of delivery. Email [email protected] with your order number to initiate the process.
When will I receive my refund?
Refunds are processed within 5-7 business days of inspection. It may take an additional 5-10 business days for the credit to appear on your bank statement.